Grand Millennium Auckland’s 5-star rating from Qualmark is the result of collaborative efforts between MHR’s corporate office in New Zealand and the hotel teams, to successfully meet Qualmark’s rigorous criterias across multiple operational areas.
Grand Millennium
Auckland Gets
The Gold Stamp
For Environment
Responsibility
Grand Millennium Auckland has recently attained both the prestigious Qualmark 5-star rating and Qualmark Gold Sustainability Award. The Qualmark 5-star recognition follows a significant $30-million refurbishment program which has been taking place across the entire hotel from restaurants and bars, conference and events facilities, to guest rooms and suites.
These accomplishments place the hotel among New Zealand's finest accommodation providers according to Qualmark, New Zealand’s official quality assurance programme for tourism and hospitality businesses.
The Qualmark assessment evaluated Grand Millennium Auckland across numerous areas, recognising excellence in guest services, accommodation, facilities, food and beverage operations, sustainability practices, staff development, and overall customer experience.
Grand Millennium Auckland General Manager Mr James Billing said, "We're thrilled to receive both the 5-star Qualmark rating and the Gold Sustainability Award. This dual recognition validates our team's unwavering commitment to guest service excellence, environmental responsibility, and the investment our owners have made in refreshing the hotel facilities from top to bottom.”
"We're proud to join the exclusive 5-star Qualmark club with the added distinction of achieving Gold Sustainability status. Our guests can be confident they are choosing accommodation that meets both New Zealand's highest tourism quality benchmarks and service quality that Grand Millennium hotels are globally renowned for,” he added.
