Millennium Hotels and Resorts celebrated the core of its success, its people, that worked tirelessly behind the scenes, resulting in nearly 100% daily occupancy for three consecutive weeks throughout the month of August 2025. Pictured here is Team M Social Singapore.
Celebrating
Our People:
Millennium Hotels
Says Thank-You
To The Heart
Of Its Success
This article is a special contribution from Mr Saurabh Prakash, Interim Chief Operating Officer and Chief Commercial Officer of Millennium Hotels and Resorts (MHR).
The month of August 2025 was an extraordinary period for Millennium Hotels and Resorts (MHR) in Singapore, due to a surge of MICE groups drawn by the Singapore World Aquatics Championships (WCH) 2025. As host nation, Singapore rallied support from numerous organisations and hospitality partners, with our hotels playing an active role.
The nationwide event saw 2,500 athletes from 206 territories compete in 77 events, with a record prize money pool of US$6 million (or S$7.7 million).
Team Orchard Hotel Singapore
This incredible effort of all my colleagues and employees touched me on many levels. I decided to embark on this special journey, Staff Appreciation Day. I personally visited every department, from front office to back-of-house, greeting colleagues with a warm handshake, heartfelt words of thanks, and a token of appreciation in the form of a box of macarons accompanied by a personalised thank-you card.
Team Grand Copthorne Waterfront Hotel.
A total of 1,200 gift boxes were distributed, touching the hands of over 800 employees in the corporate office and all six hotels. More than just a sweet treat, these gifts symbolised gratitude for the long hours, teamwork, and unwavering spirit that everyone demonstrated during this demanding period.
From front office to back-of-house, MHR Interim Chief Operating Officer and Chief Commercial Officer Mr Saurabh Prakash visited every department at each hotel, including the Singapore corporate office, pleasantly surprising everyone with his heartfelt thanks and appreciation.
It took a village to make this celebration happen. A total of 50 ‘secret’ colleagues from our corporate office, including those in procurement, human resources and even the legal team, collaborated on planning, designing of photo props, preparing thank-you cards, and coordinating logistics to ensure every team member felt valued and seen.
Walking through kitchens, housekeeping offices, front desks, and administrative departments, I made it a point to personally thank each individual.
Team M Hotel Singapore.
Staff Appreciation Day was more than a gesture. It was a reminder that behind every smile on a guest, every successful check-in, every memorable dining experience, and every seamless back-end process, is a colleague who gives their best day after day.
Team Copthorne King’s Hotel Singapore.
We are incredibly proud of each and every one of you. This celebration was for you — our people, our heartbeat, and the true essence of hospitality.
Here’s to the dedication, teamwork, and spirit that define Millennium Hotels & Resorts. Thank you for making the month of August a special one to remember! 
Team Studio M Singapore.
