Hong Leong Finance (HLF) has officially launched HLF Digital, a mobile app that empowers customers to manage their finances with ease, convenience and security. Since its pilot introduction in August 2024, HLF Digital has to date recorded more than 14,000 sign-ups and over S$1 billion has been digitally transacted through the platform, comprising more than S$600 million in fixed deposits placed via the app, underscoring strong interest and engagement among users.
Enhancing Customer Experience, Security and Sustainable Business Growth
With HLF Digital, customers will benefit from HLF's integrated omnichannel approach where they can enjoy round-the-clock convenience for financial transactions alongside the face-to-face service of HLF's branches and relationship managers.
Through an intuitive, user-friendly interface, HLF Digital places finance at customers' fingertips and empowers them to access a broad range of services anytime, anywhere, from opening a new account and placing fixed deposits to making fund transfers and updating personal particulars, all within a secure and seamless digital ecosystem. Customers will also be able to find out about the latest deposits and loans promotions via the app.
Furthermore, the app is built with robust security features to ensure that customers can manage their finances with confidence. It employs advanced encryption technology to protect sensitive data and multi-factor authentication for secure logins.
Customers have provided positive feedback on HLF Digital including its benefits and ease of use:
Mr Z. Zhuo, an app user who is in his 30s, said: "With my busy work schedule, the HLF Digital app has been a great help. It is easy to use, and I can now manage my finances, place fixed deposits, or transfer funds anytime, anywhere — right from my phone. The app's security features also give me peace of mind whenever I use it."
Mr S. Yew, another user who is in his 60s, added: “For someone like me who is not very tech-savvy, I was pleasantly surprised that I could easily learn to use the HLF Digital app. The app has brought so much convenience as I can easily access a range of services from the comfort of my home, and I still have the option of visiting the branch when I want to."
Mr Ang Tang Chor, President of HLF, said: “The launch of HLF Digital marks a significant milestone in our transformation journey. The app is a strategic enabler that reinforces our long-term vision to be a customer-centric financial institution. It reflects our commitment to making financial services more accessible and efficient, as well as bringing greater value to customers. By combining technology with our personalised service, we are reshaping how customers engage with us while building a foundation for sustainable business growth and innovation.”
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